Unless otherwise indicated by the context, the following terms shall have the meanings assigned to them below:
Company refers to Sininelabs OÜ, a legal entity registered in Estonia under registration code 17369353, with its principal office located at Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 6-15, 13513, Estonia.
Games denote Tide of Steel and any additional games that may from time to time be made available on the Website.
Member Account means an account created by a User on the Website after accepting these Terms and Conditions.
Terms and Conditions refer to this agreement, including any specific rules applicable to individual Games, as well as any additional terms issued by the Company on the Website or communicated to the User in connection with the Games and/or the Website, which may be amended periodically by the Company.
Affiliate Policy means the separate policy governing participation in the Company’s Affiliate Program, as published on the Website and amended from time to time.
User or Customer designates any person who, after reviewing these Terms and Conditions, opens a Member Account or otherwise uses the Website in any capacity.
Website refers to Tide of Steel, accessible at https://tideofsteel.com, and operated by the Company.
1.1 These Terms and Conditions apply to all use of the Games and the Website, whether accessed via the internet, mobile devices, or any other platform.
1.2 The Website and all related Games are provided and operated by the Company.
1.3 These Terms and Conditions constitute a legally binding contract between the User and the Company.
1.4 These Terms and Conditions become effective once the User clicks the “Create Account” button during registration. By doing so, the User confirms that they have read, understood, and accepted these Terms. Accessing any part of the Website shall also constitute acceptance of these Terms and Conditions.
1.5 The User must read these Terms and Conditions carefully before clicking the “Create Account” button. If the User disagrees with any part of these Terms, they must not use or continue to use the Website.
1.6 By creating a Member Account, the User acknowledges and agrees to be fully bound by these Terms and Conditions and any amendments made by the Company from time to time.
1.7 The Company reserves the right to modify these Terms and Conditions and thus revise this agreement at any time, with or without prior notice. Changes may be made for reasons including, but not limited to, fraud prevention, clarification of clauses, compliance with legal requirements, or adjustments related to Games, bonuses, or external event rules. Should any modification materially affect the User’s rights or be to their detriment, the User will be notified before such changes take effect. If the User does not agree with the revised Terms, they must immediately stop using the Website.
1.8 Amendments take effect upon publication on the Website unless a later effective date is stated or advance notice is required under Section 1.7 or applicable law. Users should review these Terms and any specific Game rules for updates. The version date on this page identifies the current text.
1.9 Rules and explanations regarding participation in Games, account management, privacy, and other essential information are available through separate links on the Website and form an integral part of these Terms and Conditions. The Refund Policy provides further details about purchase cancellations, transaction errors, and refunds. If it conflicts with these Terms, mandatory consumer rights and the provision more favourable to the User will apply.
1.10 The Company may make an Affiliate Program available to eligible participants wishing to promote the Website. Participation in the Affiliate Program is subject to the Company’s separate Affiliate Policy, as published on the Website and amended from time to time. Any person applying for, participating in, or otherwise acting as an Affiliate shall be subject to the Affiliate Policy in addition to these Terms and Conditions, to the extent applicable. In the event of any inconsistency between these Terms and Conditions and the Affiliate Policy in relation to participation in the Affiliate Program, the Affiliate Policy shall prevail with respect to such participation. Participation in the Affiliate Program does not, by itself, create any employment, agency, partnership, joint venture, or similar relationship between the Affiliate and the Company.
1.11 References to “Games” in this document include Tide of Steel and any additional titles made available by the Company. The Company reserves the exclusive right to add or remove Games from the Website at its discretion.
1.12 These Terms and Conditions may be published in several languages for convenience; however, only the English version constitutes the legally binding agreement between the User and the Company.
1.13 If the User opens or attempts to open more than one Member Account, the Company may suspend or close any or all such accounts at its discretion. If the Company decides to leave one account active, it shall be the first one registered by the User, to which any remaining in-game funds, if applicable, will be transferred.
2.1.1 To participate in any of the Games, the User must first register personally with the Company and create a Member Account. Crystals may be purchased where required for a particular feature; some digital goods may instead be purchased directly with EUR or USD as described in Section 2.2.
2.1.2 The Company may, at its sole discretion, appoint third-party payment processors or financial institutions to handle payment transactions on behalf of the Company.
2.1.3 Each User is permitted to hold only one Member Account on the Website. Any attempt to open multiple accounts may result in all such accounts being blocked or terminated. Only one account per household is permitted. If two or more Users reside in the same household, they must notify the Company in advance.
2.1.4 If the User becomes aware that multiple Member Accounts have been created in their name, they must inform the Company immediately.
2.1.5 Applications to open a Member Account may only be submitted by private individuals. The User must complete the online registration form and submit it electronically to the Company. The Company reserves the right to reject account applications or to refuse to accept money at its discretion. In cases where an account is refused or closed, the Company will honour all outstanding contractual obligations.
2.1.6 During registration, the User must provide all required personal details, including first and last name, personal identification number, residential address, valid contact information (such as a current email address), and payment details. The User is solely responsible for ensuring that all submitted information is accurate, complete, and truthful. The Company may perform identity verification checks directly or via third-party service providers. Users may be asked to provide identification documents such as a passport, ID card, or proof of address. The Company reserves the right to suspend or close any Member Account if the User fails to provide the requested documentation or if any submitted information is found to be false or misleading.
2.1.7 During registration, the User must choose a unique email address and password to log in to the Website. It is the User’s sole responsibility to keep these credentials secure and confidential. The User must not share their login information with any third party. The Company is not liable for any loss or damage resulting from unauthorized access to a Member Account due to the User’s disclosure of login details, whether intentional or accidental.
2.1.8 The User is prohibited from transferring Crystals or other in-game funds between Member Accounts, receiving such funds from other players, or selling, transferring, or otherwise assigning their account to another individual. An eligible Card may be transferred only through a Company buyback or player-to-player sale expressly permitted under Sections 2.5 and 2.6.
2.2.1 Users do not make deposits or hold monetary funds for general use in their Member Account. Instead, Users may purchase in-game virtual items (“Crystals”), which are credited to the Member Account upon successful payment. A separate internal record of a specific amount owed for a completed Card transaction is described in Section 2.7.
2.2.2 Crystals are virtual digital items intended solely for use within the Website’s services and features. They do not represent money, a bank deposit, or a transferable cash balance. A purchase of eligible unused Crystals may be refunded under Section 2.3 and the Refund Policy; that refund reverses the purchase and is not a general right to cash out Crystals.
2.2.3 Information about available payment methods for purchasing Crystals is provided on the Website. Available payment options may vary depending on the User’s country of residence.
2.2.4 The Company accepts payments in EUR and USD. Payments made in other currencies may be converted at the applicable exchange rate determined by the payment provider. Any conversion fees or charges are the responsibility of the User.
2.2.5 If a purchase is made using a credit or debit card, Crystals are credited to the Member Account only after the payment has been successfully authorized by the issuing bank or payment provider. If authorization is declined, the transaction will not be completed.
2.2.6 The Company may apply additional verification or security measures when processing purchases to meet applicable legal, sanctions, fraud-prevention, and payment-partner requirements.
2.2.7 The Company does not provide credit, loans, or advances. Users may only use Crystals that have been successfully purchased and credited to their Member Account.
2.2.8 Crystals credited to the Member Account do not accrue interest and cannot themselves be transferred to another player or exchanged for cash. This does not limit an eligible refund of their purchase or a separate payment owed for an eligible Card buyback or completed Card sale under Sections 2.5 to 2.7.
2.2.9 Crystals may be used exclusively to access and use the Website’s services, features, or digital content, as described on the Website.
2.2.10 In addition to Crystals, the Website may offer other digital goods, including special cards and other digital content for use in the Games. Such digital goods may be acquired either by using Crystals or, where such an option is made available on the Website, by purchasing them directly with fiat currency (EUR or USD) in accordance with this Section 2.2.
2.2.11 Delivery of and access to all digital goods, including Crystals, special cards, and other digital content, are provided electronically and credited to the User’s Member Account and/or made available within the relevant Game environment upon successful payment.
2.2.12 For Sections 2.5 to 2.7, a Card means an identified digital entitlement recorded in a Member Account for use in a Game. Transferring an eligible Card transfers the permitted game-use entitlement, not copyright or other intellectual property in its artwork, software, or design. A rented Card, promotional item, or other restricted entitlement cannot be sold or bought back unless the Website expressly states otherwise.
2.3.1 Users have the right to request a refund within 14 (fourteen) calendar days from the date of purchase, without providing a reason, provided that the purchased Crystals have not been used, consumed, or otherwise applied to any services or digital content on the Website. Refunds may also be granted in cases where the User has successfully completed a purchase but the Crystals were not credited to the Member Account, or where a transaction was duplicated and resulted in multiple charges for the same purchase.
2.3.2 If any portion of the purchased Crystals has been used, consumed, or applied, the 14-day refund under Section 2.3.1 does not apply to the used portion. The Company will assess any identifiable unused portion for a partial refund at its corresponding paid purchase value. This does not limit a separate statutory remedy.
2.3.3 Refunds, where applicable, are normally processed using the same payment method that was used for the original purchase. Where that is unavailable, the Company will arrange another lawful method. No fee will be deducted from a reimbursement where applicable law requires it to be made without charge; any other external charge must be disclosed where required.
2.3.4 To request a refund, the User must contact the support team at support@tideofsteel.com and provide the order number along with the email address associated with the Member Account.
2.3.5 Subject to any shorter deadline required by law, approved contractual refunds will be processed within 14 (fourteen) calendar days from approval using the method described in Section 2.3.3. A statutory withdrawal reimbursement is handled within the applicable legal deadline, as explained in the Refund Policy.
2.3.6 The Company may request additional information or documentation to verify the refund request and to comply with applicable legal and regulatory requirements.
2.3.7 The Company also offers a 14-day cancellation of an eligible direct purchase of a Card, Case, or rental, subject to the product-specific unused, unopened, or not-started conditions in the Refund Policy. That Policy also covers failed delivery, duplicate charges, and faulty content. A Card acquired from another player is not a direct purchase from the Company. The Company’s voluntary cancellation offer does not limit any statutory withdrawal or conformity remedy.
2.4.1 The User may request the closure of their Member Account at any time by contacting customer support with a clear account closure request. Prior to submitting such a request, the User must cancel any active services or ongoing processes associated with the Account. The Company also reserves the right to close a Member Account at its discretion, in accordance with these Terms. In the event of account closure initiated by either the User or the Company, any remaining unused purchased Crystals may be refunded in accordance with the Refund Policy, less any applicable fees where permitted by law. A settled amount owed for a completed Card sale or Company buyback is handled separately under Section 2.7 and is not forfeited merely because the account closes.
2.4.2 The repayment method for account closure will be a lawful method reasonably available to the Company and the User, subject to verification and payment-provider requirements. A refund is normally returned to the original payment method where possible.
2.4.3 If the User fails to log in to their Member Account for a continuous period of one (1) year, the account may be classified as inactive. The Company will attempt to contact the User before applying this status. To reclaim any eligible unused purchased Crystals or settled Card-sale or buyback proceeds from an inactive, closed, blocked, or self-excluded account, the User must contact customer support. Inactivity alone does not forfeit an amount lawfully payable to the User.
2.5.1 If the Website displays a buyback offer for a Card owned by the User, the User may sell that Card to the Company. The Company is the buyer; this is separate from a sale to another player and from a refund of the original purchase. There is no automatic buyback right for every Card. Eligibility must be shown before the User accepts an offer.
2.5.2 The buyback price for an eligible Card is 80% of its Original Paid Value. Original Paid Value is the amount actually paid for that Card when purchased directly from the Company, or the traceable paid value of purchased Crystals used for that direct purchase. Discounts and promotional Crystals do not increase it. A Card obtained through a Case or from another player has no automatic 80% buyback price unless the Company expressly identifies the Card and its calculation basis as eligible. The exact amount and currency must be displayed before acceptance.
2.5.3 Once the Company accepts the buyback and the Card is removed from the User’s account, the agreed price becomes an amount owed by the Company under Section 2.7. The Card can no longer be used, listed, or sold by that User. A buyback cannot be combined with a refund for the same purchase, and the 80% calculation does not reduce any refund or remedy required by law.
2.6.1 Where the Website makes a Card marketplace available, a User may list a Card that is owned, transferable, and not rented, disputed, reserved, or otherwise restricted. The seller sets the asking price. The buyer must be shown the Card, price, and applicable purchase terms before confirming payment. Crystals, Member Accounts, and payout entitlements cannot be listed or transferred.
2.6.2 For a completed player-to-player Card sale, the Company retains a 5% marketplace fee from the gross sale price and records the remaining 95% as seller proceeds, before any separately disclosed currency-conversion or payment-provider charge. For a sale at EUR 100, the Company fee is EUR 5 and seller proceeds are EUR 95. The fee and seller proceeds must be shown to the seller before the sale is confirmed. No 5% fee is due on an unsold listing or a sale cancelled before completion.
2.6.3 The Company facilitates the listing, payment flow, transfer record, and settlement of the sale. The Card transfers to the buyer only after payment confirmation and required checks. Until then it may be reserved to prevent a second sale. The seller must have the right to transfer the Card and must describe it accurately. The buyer and seller must not arrange an off-platform payment for a Platform listing, create artificial sales, or use accounts they control to generate payout proceeds. Players may transfer only an eligible Card through this feature, not money, Crystals, or payout balances directly to one another.
2.6.4 A completed sale between players is not a direct purchase from the Company for the voluntary 14-day cancellation offer in Section 2.3.7. The Company will nevertheless investigate non-delivery, duplicate payment, unauthorised transfer, material misdescription, and any remedy required by law. If a sale is reversed, the related Card transfer, seller proceeds, and 5% fee will be reversed or adjusted consistently with the outcome.
2.7.1 The User’s Available Payout Balance is an internal record of settled proceeds from completed player-to-player Card sales and accepted Company buybacks, after amounts already paid, reversed, or lawfully reserved. It is separate from Crystals and does not constitute a bank account, deposit, or transferable balance. Gameplay rewards, promotional credits, and unused Crystals do not become payout proceeds.
2.7.2 The verified account holder may request payment of an Available Payout Balance through a supported method in that person’s name. The available method, amount, currency, any disclosed conversion or provider charge, and estimated timing must be shown before confirmation. Payouts to unrelated third parties or to another Member Account are not permitted. Player proceeds are separate from Affiliate commissions and are not paid through the Affiliate Program’s OCT commission flow.
2.7.3 Seller proceeds become available only after the underlying sale is completed and payment is settled. A payout may be delayed while identity, Card ownership, payment-method ownership, a dispute, chargeback, fraud alert, sanctions concern, or provider restriction is reviewed. Player payout controls are further described in the User Compliance Policy published on the Website. The Company will not permanently retain a lawful undisputed amount solely because a review began. If a payout fails, the amount remains payable or is returned to the Available Payout Balance unless a separate lawful restriction applies.
2.7.4 The Company may reserve the amount reasonably connected to a disputed sale or reversal while it is investigated. Once resolved, it will release, pay, or adjust the amount and explain the outcome where lawful. A refund of a purchase is processed under Section 2.3 and the Refund Policy; it is not a payout and does not incur the 5% marketplace fee.
2.8.1 Where the Website makes Card rentals available, Users may rent eligible Cards from other Users through the in-game Shop for a selected rental period (the "Rental Period"). During the Rental Period, the rented Cards are temporarily added to the renter's Member Account and may be used in battles, events, ranked play and other eligible game modes in the same manner as owned Cards, subject to the applicable game rules.
2.8.2 Ownership of a rented Card does not transfer to the renter. The renter receives only a temporary right to use the Card for the duration of the Rental Period. Once the Rental Period expires, access to the Card is automatically revoked and the Card is returned to its owner.
2.8.3 A rented Card cannot be sold to the Company under Section 2.5, listed or sold under Section 2.6, transferred or sublet by the renter.
2.8.4 While a Card is rented out, its owner cannot use it, list it under Section 2.6 or submit it for buyback under Section 2.5 until the Rental Period ends.
By opening and maintaining a Member Account, the User expressly declares and warrants that:
3.1.1 The User is at least 18 years of age and, according to the laws applicable in their jurisdiction, is legally permitted to participate in the Games offered on the Website, including Tide of Steel.
3.1.2 Except where expressly permitted by the Company, including authorised Card buybacks and player-to-player Card sales under Sections 2.5 and 2.6 or participation in the Affiliate Program in accordance with the Affiliate Policy, the User will use the Website and their Account solely for personal entertainment and genuine participation in the Games, and not for any unauthorized commercial, financial, or professional purpose.
3.1.3 The User participates in the Games strictly on their own behalf and not as a representative, agent, or intermediary for any other person.
3.1.4 The User is a resident of Estonia, another EU Member Country, the United Kingdom, or any other territory where online gaming activities are legally permitted.
3.1.5 All personal and financial information provided to the Company during the validity of this agreement is true, complete, and accurate. The User agrees to immediately inform the Company of any changes to this information.
3.1.6 The User shall not engage in or attempt to engage in fraudulent, collusive, manipulative, or other unlawful behavior in relation to the Games. The User also agrees not to use any software-assisted methods, automated systems, algorithms, or hardware devices (including but not limited to bots) to gain an unfair advantage.
3.1.7 In connection with purchases the User shall use only payment methods that are valid, legally obtained, and registered in their own name.
3.1.8 The software made available through the Website is owned by the Company or its licensors and is protected by intellectual property and copyright laws. The User may use the software only for personal entertainment and in accordance with applicable laws and these Terms and Conditions.
3.1.9 All Games on the Website should be played in a fair and respectful manner, consistent with their conduct in any real-world gaming environment. The User must maintain civility and avoid offensive, abusive, or obscene language or behavior toward other players or Company representatives, including in chat rooms or communication channels.
4.1 The Company strictly adheres to applicable data protection and privacy legislation, including the EU General Data Protection Regulation (GDPR) and any relevant national laws governing the handling of personal data.
4.2 The Company collects and processes personal data provided by the User through the Website for the purposes of verifying identity, managing the Member Account, preventing fraud, and ensuring compliance with legal and regulatory requirements.
4.3 The Company will handle personal information supplied by the User confidentially and will not share it with third parties except where necessary for the purposes described in the Privacy Notice, including:
4.4 The Company may use the User’s contact information to communicate necessary account and service updates. Promotional messages are sent only where a lawful basis, including consent where required, applies. The User may opt out of promotional communications at any time by following the unsubscribe instructions provided in such messages or by contacting Customer Support.
4.5 The Company employs industry-standard technical and organizational measures to protect the User’s personal data from unauthorized access, misuse, loss, or alteration.
4.6 The User has the right to request access to, correction of, or deletion of their personal data held by the Company, subject to applicable legal requirements. Such requests must be submitted in writing to Customer Support.
4.7 The Company retains the User’s personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
4.8 By creating a Member Account and using the Website, the User acknowledges the processing described in the Privacy Notice. The Company’s legal bases for processing, including contract, legal obligation, legitimate interests, and consent where applicable, are explained in that Notice. Account creation does not by itself constitute consent to optional marketing or cookies.
5.1 All rights to the Website, including but not limited to software, trademarks, trade names, domain names, logos, graphics, text, and other content (collectively, the “Intellectual Property”), are the sole property of the Company or its licensors.
5.2 By using the Website, the User acquires no ownership or intellectual property rights in the Website, Games, software, or Card artwork. The User is granted a limited, non-exclusive, non-transferable, and revocable license to use the Website and participate in the Games, except that a specific eligible Card’s game-use entitlement may be transferred through a transaction authorised by Sections 2.5 and 2.6. That transfer does not transfer underlying intellectual property.
5.3 The User may not copy, reproduce, distribute, publish, modify, decompile, reverse-engineer, or otherwise exploit any part of the Website or its content without the Company’s prior written consent.
5.4 The User shall not use the Company’s trademarks, trade names, or any similar identifying symbols in any manner that may cause confusion or imply affiliation without express prior authorization.
6.1 If the User wishes to lodge a complaint regarding any matter related to the Website, the Member Account, or the Games, they must contact the Company’s Customer Support team via the contact details provided on the Website.
6.2 The complaint should include clear and sufficient information regarding the issue and should be submitted promptly so that the Company can investigate. Failure to complain within 14 days does not remove a refund, payout, or other right that the User has under these Terms or applicable law.
6.3 The Company will make reasonable efforts to investigate and resolve all complaints promptly. The User will be informed of the outcome once the investigation has been completed.
6.4 If a dispute cannot be resolved through the Company’s internal complaint-handling process, the User may escalate the matter to an independent dispute resolution body as specified on the Website or under applicable law.
7.1 The Website and the Games are provided “as is” to the extent permitted by law, without a guarantee of uninterrupted availability or error-free functionality. This does not limit mandatory consumer rights concerning paid digital content.
7.2 Subject to Section 7.4 and applicable law, the Company shall not be liable for losses arising solely from:
7.3 The User is responsible for risks arising from their own use of the Website and participation in the Games, without prejudice to rights and remedies that cannot lawfully be excluded.
7.4 Subject to applicable law, the Company’s aggregate liability for a claim arising from use of the Website shall not exceed the total amount paid by the User to the Company over the preceding six (6) months. This limit does not reduce a valid refund, an amount owed from a completed Card sale or accepted buyback, or a liability that cannot lawfully be limited.
8.1 If the User breaches any provision of these Terms and Conditions, the Company reserves the right to take appropriate action, including but not limited to:
8.2 If the Company has reasonable grounds to suspect that the User has engaged in fraudulent, unlawful, or improper conduct, or has attempted to manipulate the outcome of a Game or Card transaction, it may temporarily restrict relevant account activity or amounts while it investigates and may close the Member Account where justified. A suspicion alone does not automatically forfeit eligible refunds or settled Card proceeds. The Company may retain, reverse, freeze, or surrender an amount only where justified by the transaction outcome, these Terms, or applicable law.
8.3 The User agrees to indemnify and hold harmless the Company, its employees, affiliates, and partners from any claim, damage, or liability arising out of the User’s violation of these Terms and Conditions.
9.1 The Company reserves the right to suspend or terminate a Member Account at its sole discretion if:
9.2 Upon termination, eligible unused purchased Crystals will be handled under Section 2.4 and the Refund Policy. Settled Card-sale and buyback proceeds will be handled under Section 2.7. Any deductions or holds must have a contractual or legal basis and must not reduce a mandatory consumer remedy.
9.3 The Company also reserves the right to terminate the User’s access to the Website without prior notice for maintenance, security, or operational reasons.
9.4 Account suspension or termination does not by itself entitle the User to additional compensation, but it does not remove a valid refund, accrued Card-sale or buyback proceeds, or any remedy required by law.
10.1 The Company strictly complies with all applicable laws and regulations concerning the prevention of money laundering and the financing of terrorism.
10.2 The User acknowledges and agrees that the Company may carry out proportionate verification, sanctions-screening, transaction-monitoring, and fraud-prevention checks to confirm identity, account and Card ownership, payment or payout-method control, and the legitimacy of purchases, listings, Card transfers, buybacks, and payouts. The Company may request identity or address documents, proof of payment-method ownership, source-of-funds information, or evidence of lawful entitlement to a Card where relevant. The User Compliance Policy, published on the Website, sets out the Company’s controls for player payouts; it does not govern Affiliate commissions.
10.3 The Company reserves the right to suspend or terminate a Member Account if it has reasonable grounds to believe that the account is being used for money laundering, terrorist financing, or any other criminal activity.
10.4 The Company will make any report or notification required by applicable law, a competent authority, or its payment arrangements. It may be unable to disclose details of a screening or investigation to a User where law or the integrity of the review prevents this.
10.5 The Company may review, delay, restrict, or cancel a purchase, listing, Card transfer, buyback, or payout while verification is incomplete or a material fraud, sanctions, security, or legal concern remains unresolved. An amount may be frozen or forfeited only where applicable law or a valid transaction reversal permits it; a review alone does not transfer a lawful balance to the Company.
10.6 The Company will assess a restriction and communicate the result or next step to the affected User where lawful. Affiliate commissions remain governed by the separate Affiliate Policy and do not become player Card-sale proceeds.
11.1 These Terms and Conditions, and any contractual or non-contractual disputes arising from or related to them, shall be governed by and construed in accordance with the laws of the Republic of Estonia.
11.2 Any dispute or claim arising out of or relating to these Terms and Conditions shall fall under the jurisdiction of the competent courts of Estonia, without depriving a consumer of any mandatory right to bring proceedings elsewhere under applicable law.
11.3 Notwithstanding the foregoing, the Company reserves the right to initiate proceedings in any jurisdiction where the User resides or where the User’s assets are located, if deemed necessary to protect the Company’s interests.
11.3.1 For European Union (EU) Users
If the User is a consumer located in the European Union, the User is entitled to the protection of mandatory consumer protection laws and regulations of the EU Member State in which You reside.
11.3.2 United States Legal Compliance
By using the Website, the User represent and warrant that:
12.1 The Company shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government restrictions, interruptions of power or communication systems, or other events of a similar nature (“Force Majeure Event”).
12.2 During a Force Majeure Event, performance of affected obligations may be delayed for the duration of the event. An amount already owed for a completed Card transaction or a valid refund is not extinguished by the delay, and mandatory consumer rights remain available.
12.3 The Company will take all reasonable steps to resume normal operations as soon as practicable after the Force Majeure Event has ended.
13.1 If any provision of these Terms and Conditions is found by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be severed from the remainder of the Terms without affecting the validity or enforceability of the remaining provisions.
13.2 In such a case, the invalid or unenforceable provision shall be replaced by a valid and enforceable one that most closely reflects the original intent and purpose of the invalid provision.
14.1 These Terms and Conditions constitute the entire agreement between the User and the Company regarding the use of the Website and the participation in the Games, superseding any prior or contemporaneous understandings, communications, or agreements.
14.2 No failure or delay by the Company in exercising any right or remedy under these Terms shall be construed as a waiver of such right or remedy.
14.3 The Company may assign or transfer its rights and obligations under these Terms and Conditions to another entity, provided such transfer does not adversely affect the User’s rights.
14.4 The User may not assign, transfer, or otherwise dispose of their rights or obligations under these Terms without the prior written consent of the Company.
14.5 The headings and numbering of sections in these Terms and Conditions are for convenience only and shall not affect the interpretation of any provision herein.
14.6 These Terms and Conditions are available in multiple languages. In the event of any discrepancy between language versions, the English version shell prevail.
If you have any questions, comments or concerns please contact via email at support@tideofsteel.com.
